Usually replies within 15 minutes
Let’s Talk — We’re Here to Help
Have a question about a template, need help with setup, or want to discuss a custom build?
Reach out on WhatsApp for the fastest response, or pick any channel below. Real humans, no bots.
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~15 min
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24/7
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Three ways to get in touch — choose whichever suits your question best. All messages go straight to a real developer.
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Get real-time help from our team and 5,000+ other creators. Best for setup questions, custom requests, and quick troubleshooting.
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Prefer email? Send us your question, bug report, or license inquiry and we’ll reply within one business day.
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For urgent matters or pre-sale questions, call us directly. We’re available Monday through Saturday, 10 AM – 8 PM IST.
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Company Details
Location
Guwahati, India · 784145
Business Hours
Mon – Sat · 10:00 AM – 8:00 PM IST
Website
wpwebtemplates.com
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Before You Reach Out
Frequently Asked Questions
Quick answers to the most common questions we receive. If yours isn’t here, message us on WhatsApp.
How fast do you respond on WhatsApp?
Typically within 15 minutes during business hours. Most questions get answered the same day, even on weekends.
Do you offer custom template work?
Yes — we take on custom builds, template modifications, and white-label projects. Message us on WhatsApp with your requirements for a quote.
Can I get help with installation?
Absolutely. Every template includes documentation, and we provide free setup guidance over WhatsApp for the first 30 days after purchase.
What about refunds and licensing?
All templates come with a 30-day money-back guarantee and full GPL licensing. For resale rights, check the “Templates for Resale” category or email us.
Do you offer bulk or agency pricing?
Yes — we offer discounted pricing for agencies and bulk purchases. Reach out via email or WhatsApp with your volume for a custom quote.
I have a bug report — where should I send it?
Email us at info@wpwebtemplates.com with screenshots and steps to reproduce. Bug fixes are usually shipped within 48 hours.